Dental Technology,  Dentistry

Dental Town: Mac Wars

Dr. Lorne Lavine over at the Digital Dentist tells the story of competing PMS (Practice Management Software) software venders utilizing Apple’s Mac platform:

In a previous post, I raved about two new Mac products for dental offices that I saw at the CDA, idental and MacPracticeDDS. Based on how these companies have been behaving on DentalTown, I would have trouble recommending either of them. The story reads like a soap opera: bashing each other’s products, misrepresentations of the number of users, people with obvious financial connections to the companies pretending to be users of the software, espionage at the CDA meeting…the list goes on. Both of these companies should realize that they look foolish airing their dirty laundry and should spend more time making sure they have usable products and happy customers, which, based on the responses on Dentaltown, are both in short supply.

Dr. Lorne, what do you expect at Dental Town?

A good number of dentists shun the place due to the obvious bias of product recommendations and the demeanor of the dentists posting there.

Lorne, stick to blogging. The future is in the blogosphere and not anonymous bulletin boards, like Dental Town.

2 Comments

  • Sue

    Posted by Lorne:

    Is the Mac Back?

    Former (and the few current) DentalMac users finally have something to cheer about: it would seem that the Mac is making a resurgence. At the CDA, there were not one but two dental programs for the Mac, the iDental from Healthware and the MacPractice DDS from MacPractice, Inc. Both products appear to be shipping although I'd be a little cautious about jumping in. The iDental is probably the more complete of the two programs as it already has a developed digital radiography component, the aMac. The MacPractice looks promising although they don't plan to have E-claims or a scheduler function for at least 60-90 days according to their reps at the CDA.

    Just as an aside, there's a new thread about this on Dentaltown that you can read about here. Two of the posters were promoting the benefits of MacPractice….but both posters were posting for the first time and combined, they had three days of membership on Dentaltown, so take that info with a grain of salt.

    posted by Dr. Lorne Lavine @ 12:09 AM

    Comment: What does the number of posts and days of membership on Dentlatown have to do with one's experience using either of these products and/or the validity of one's opinion on these? I am not dissing DT, but this statement is completely ludicrous, IMHO. What could Lorne mean by this?

  • Sue

    In reference to above, does Lorne perhaps mean these posters may be reps from MacPractice (posing as dentists)?