Dentistry

Kool Smiles Responds to Whistleblower

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Kool Smiles has responded to the new CBS television production, The Whistleblower.

Dr. Greenwald and Dr. Rai blew the whistle on Kool Smiles after they say they witnessed unnecessary dental procedures performed on children. CBS reached out to the company for a comment and they provided the following statements:

Statement from Kool Smiles:

“Our patients and their safety are our top priority and we will continue to work toward our mission of ensuring every child in America has a dental home. The settlement reached in December 2017 addressed treatment provided between 2009 and 2011, and was unrelated to the quality of dental care provided to patients. The company’s compliance and quality assurance programs lead the dental industry and we continue to implement ongoing measures to ensure every patient receives the best care.”

This past December, 2-year-old Zion Gastelum died four days after visiting the Kool Smiles office in Yuma, Arizona. Zion’s death occurred just days after the Whistleblower suit was settled. The case had been in litigation for almost a decade.

Watch the video clip above and then the entire expose on the CBS All Access site, if you missed the live broadcast.

Pretty sad commentary on the practice of corporate dentistry.

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